Terms of Service
Please read these terms carefully before using our logistics and shipping services.
1. Acceptance of Terms
By using our services, you agree to these Terms of Service. If you do not agree, please do not use our services. We reserve the right to modify these terms at any time.
2. Services
We provide logistics, freight, and shipping services including domestic and international delivery, warehousing, and customs clearance. Service availability may vary by location and is subject to applicable regulations.
3. Booking and Payment
Quotations are valid for 30 days unless otherwise stated. Payment is due before or upon delivery unless you have an approved credit account. Late payments may incur additional charges.
4. Shipments and Liability
While we take every precaution to handle your shipments with care, our liability is limited as outlined in our shipping agreement. We recommend purchasing cargo insurance for high-value shipments.
5. Prohibited Items
Certain items are restricted or prohibited from shipment, including hazardous materials, illegal goods, and items that violate export laws. Shippers are responsible for ensuring compliance.
6. Customs and Compliance
International shipments are subject to customs regulations. Accurate documentation is the shipper's responsibility. We are not liable for delays caused by customs processing.
7. Limitation of Liability
To the maximum extent permitted by law, our liability for any shipment shall not exceed the declared value or the applicable limits under international conventions governing carriage of goods.
8. Contact
For questions about these terms, contact us at contact@senderpack.com.
Last updated: October 2026